Payment
We accept paypal payments or bank transfer. Payment must be made within 10 days after the auction end. After this term, the auction will be erased. In case of bank transfer please write the number of your e-bay item in the message.
Shipping
We usually ship with GLS. For very small parcels and envelopes we use ordinary mail while for very big packages the express courier can change from GLS. For specific requests, doubts or any kind of questions about shipping terms, please contact us before bidding or closing the auctions “buy now”.
Tracking number is not always available, in particular when small items are sent by ordinary mail. If you need to have a tracked shipment on small items, please, ask us BEFORE buying.
Shipping cost is offered in the greatest part of our auctions. For that reason we don’t grant discounts on multiple purchases.
Guarantee of authenticity and refund
All the items are guaranteed as authentic apart from those specified as reproductions. Refunds are therefore accepted in accordance with e-bay Rules.
We accept returns of undamaged items within14 days from the date of the postmark.
FAQ
It is possible to visit Karl Häuser’s head office if the services offered on our website are needed. The head office is not a shop anyway. It isn’t possible therefore to buy items out of e-bay (this is also forbidden on ebay).
NO Postepay, NO Western Union, Non other kind of payment apart from Bank Transfer and paypal
We do our best to show You our items with good pictures. If you need more detailed pictures, we kindly ask you to be patient. We have thousands of items in stock, so this kind of reply could take some time to be given.
For any other kind of needs, PLEASE, ask us BEFORE You bid.